Upgrading to the latest version of ActiveVisor or ImageCenter deletes iSCSI Server

Published: 2021/05/24
Updated: 2021/05/24

Summary

When mounting a backup image by using the currently available AIP2018 Update 5 or later and HyperBoot, iSCSI Server is used for internal processing.
However, when upgrading to the latest version of ActiveVisor or ImageCenter deletes iSCSI Server. Therefore, when AIP 2018 Update 5 or later or HyperBoot is installed, iSCSI Server is uninstalled from the PC. As a result, AIP 2018 Update 5 or later and HyperBoot does not behave properly.

Workaround

Please run SetupISCSI.exe located in the default install folder and install iSCSI Server again.
– C:Program Files (x86)ActiphyActiveImage Protector
– C:Program Files (x86)NetJapanActiveImage Protector

In case of HyperBoot, reinstallation of HyperBoot installs iSCSI Server again.

Target Product

– ActiveImage Protector 2018 Update 5 or later
– HyperBoot

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