Some files are not displayed when opening an image in Image Explorer

Summary

There are files that can not be shown when opening an image in Image Explorer.
This behavior occurs when you open a folder with many files and folders.

Cause

Image Explorer has a issue which limits display of about 100 folders and files.

Workarounds

Please mount the image to perform file recovery or copying of individual files and folders.

Target Products

– ActiveImage Protector 2016 / 2018



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