Some files are not displayed when opening an image in Image Explorer

Published: 2019/05/22
Updated: 2020/12/18

Summary

There are files that can not be shown when opening an image in Image Explorer.
This behavior occurs when you open a folder with many files and folders.

Cause

Image Explorer has a issue which limits display of about 100 folders and files.

Workarounds

Please mount the image to perform file recovery or copying of individual files and folders.

Target Products

– ActiveImage Protector 2016 / 2018

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