HyperRecovery LIVE! fails in Unknown AIP error

Published: 2022/06/23
Updated: 2022/06/23

Summary

When Hyper-V is selected as the target hypervisor and the following logs are recorded in task log, please check Hypvmng.dll.log as well.

06/13/2022 04:05:22.923 SetAIPImageBootVMDisk 004 wszVMName=SQL2014,dwReturn=0x1
 　　　　　： 
06/13/2022 04:05:32.999 [1] Unknown AIP error

When the following error logs are concurrently recorded in Hypvmng.dll.log, please note booting virtual machine failed due to the problem of insufficient memory.

06-13-2022 13:05:21 Description:When initializing or booting virtual machine
06-13-2022 13:05:21 Error Code:32778
06-13-2022 13:05:21 ErrorDescription: Booting 'SQL' failed (virtual machine ID B1A96BA4-3147-4171-8113-6F6B36347FC6)
There is no sufficient memory space on the system required for booting virtual machine SQL which 20480 MB RAM is allocated. (Virtual machine ID B1A96BA4-3147-4171-8113-6F6B36347FC6)
'SQL' failed to initialize memory.: Due to insufficient memory resources, this process does not complete(0x8007000E). (Virtual machine ID B1A96BA4-3147-4171-8113-6F6B36347FC6)
06-13-2022 13:05:21 VMChangeStateMachine End

This issue is caused because the allocated memory required for normal operation of OS is different from the available memory size displayed on Task Manager.
https://docs.microsoft.com/en-US/troubleshoot/windows-server/virtualization/error-not-enough-memory-system-start-virtual-machine

Workaround

Please use the following counter for the performance counter and check the correct available memory size allocated to the virtual machine.

Hyper-V Dynamic Memory BalancerAvailable Memory

Target Product

– ActiveImage Protector 2022

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