File Backup of a folder or a file named by using a double-byte character located on shared folder.

Summary

When directly backing up a folder or a file named by using double-byte character located on shared folder, the File Backup task fails.

Causes

This is a known issue.

Workaround

Please re-name the file or folder without using double-byte characters.

Target Product

– ActiveImage Protector 2022



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