Execution of a backup task failed in -403 error, after changing the destination storage for the created backup files

Summery

When editing an existing schedule and changing the destination storage from a networked folder to a local folder, the execution of a backup task fails in -403 error.
The task error is logged as follows.
08/05/2021 02:28:19.472 99 CNL::Incorrect network path Level = ERROR[0]
08/05/2021 02:28:19.472 {IDS_STRING3018}Exit Code: -403
08/05/2021 02:28:19.472 [-403] Path not found

Causes

Since the credential information set for the networked folder specified as the destination storage before editing the schedule setting is remembered and entered automatically, the execution of a backup task fails in -403 error.

Workaround

Go to [Destination] – [Credentials], delete the existing credential information and click [Done] to complete the destination setting window. When changing the destination storage from a local folder to a networked folder, please enter the credential information for the networked folder and complete the schedule setting.

Target Product

– ActiveImage Protector 2018



?akb&p=3494

Table of Contents