AipService error in Event Log – recorded at OS shutdown

Summary

While shutdown system with ActiveImage Protector installed, it gets error recorded at System Event Log. 

This is even you see this symptom, there is no problem on OS and AIP. 

Log Name: System

Source: Service Control Manager

Event ID: 7043

Level: Error

Description:

The ActiveImage Protector Service service did not shut down properly after receiving a preshutdown control.

Cause

This is known issue of ActiveImage Protector 2018 update7.

Workaround

Please apply patch version 20.12.24.12. It solves issue.

Target Product

– ActiveImage Protector 2018 Update7



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